General Considerations and Scope

  • St. Anne’s Center operates the online portal www.stannescenter.lk, a dedicated kids’ store.

  • Products listed on www.stannescenter.lk are offered exclusively to end users of legal age.

  • Goods are sold in standard household quantities only.

  • These terms and conditions apply to all contracts entered into via www.stannescenter.lk and govern all business relationships between St. Anne’s Center and its customers.

  • No additional terms and conditions apply unless explicitly agreed upon in writing.

  • References to “working days” exclude Saturdays, Sundays, and public holidays.

Use of St. Anne’s Center Website

  • Registration requires submission of personal data. Customers must ensure all provided information is accurate and complete.

  • Upon registration, a confirmation email will be sent. Access to the online service is granted via a password-protected account.

  • Customers are responsible for maintaining the confidentiality of their login credentials and preventing unauthorized access.

  • The password-protected account allows customers to:

    • View recent and completed orders.

    • Update personal details.

    • Manage newsletter subscriptions.

Pricing and Shipping Fees

  • Product prices displayed at the time of order apply (exclusive of taxes). Final prices (inclusive of taxes) are shown in the shopping cart.

  • Accepted payment methods include Visa, Mastercard, and American Express. Payment is processed upon order confirmation and dispatch.

  • Free shipping is offered for a limited time (subject to change).

Vouchers & Discounts

  • Vouchers are valid only for the specified promotional period or a maximum of 1 year from issuance.

  • Vouchers cannot be extended, transferred, or redeemed for cash.

Delivery Policy

  • Deliveries are made only to the address provided during checkout.

  • Customers must ensure the shipping address is accessible during standard working hours.

  • Delivery timelines vary per product and are indicated on the product page. Delays may occur due to stock availability.

  • St. Anne’s Center is not liable for sourcing risks related to product descriptions. For returns, refer to our Delivery & Returns Policy.

Service & Complaints

  • Customer satisfaction is our priority. We strive to address concerns promptly and provide feedback on all inquiries.

  • For assistance, contact:
    Email: online@stannescenter.lk

Data Security

  • Personal data collected during registration is used solely for order processing and in compliance with applicable laws.

  • All transactions are secured with advanced encryption via trusted payment gateways.

Image Rights

  • All images, logos, and content on www.stannescenter.lk are the exclusive property of St. Anne’s Center.

  • Unauthorized use, reproduction, or distribution of any material is strictly prohibited without prior written consent.


Note: St. Anne’s Center reserves the right to amend these terms without prior notice.